Return & Refund Policy
Last Updated: November 08, 2025
Due to the nature of our 100% natural hair care products, we do not accept returns or offer refunds once the product is delivered.
Why No Returns?
Our Hair Solution Kit contains pure herbal ingredients that are:
- Prepared in small batches for freshness
- Customized for hair health (not resellable)
- Hygiene-sensitive (cannot be reused)
We stand by quality: Every kit is lab-tested, sealed, and comes with a 100% authenticity guarantee.
What If Product is Damaged or Wrong?
Replacement Only (within 48 hours of delivery):
- Send photo/video proof to support@totalhealthkit.in
- We’ll replace the product free of cost if:
- Seal is broken by courier
- Wrong item delivered
- Manufacturing defect
How to Report an Issue
- Email us within 48 hours of delivery
- Include: Order ID, Photos, Video (unboxing if possible)
- We’ll respond within 24 hours
- Replacement shipped in 3-5 days
Non-Replaceable Cases
- Change of mind
- Used or opened product
- Reported after 48 hours
- Normal herbal smell/color variation
Contact Us
Email: support@totalhealthkit.in
WhatsApp/Phone: +91 98765 43210
Support Hours: Mon–Sat, 10 AM – 6 PM
Back to Home